FAQS

HOW IT WORKS

How Does Our Booking Process Work?

Request a Quote

Submit your delivery details online or call us. We'll provide a personalized quote quickly.

Approve the quote and confirm your booking. We'll assign a dedicated vehicle and driver. We aim to collect within 1 hour of booking confirmation.

Confirm Booking

Pickup

Our Driver Picks Up Your Goods Promptly and Securely

We deliver your goods directly, providing real-time updates and proof of delivery online.

Delivery

Can I track my delivery in real-time?

Yes, we offer a tracking system that allows you to monitor the progress of your shipment every step of the way.

How do you ensure timely deliveries for time-sensitive shipments?

Our time-sensitive delivery service is supported by advanced tracking systems and efficient route planning, ensuring prompt delivery according to your specified schedule.

Can I request special handling for fragile items during transportation?

Yes, we provide specialized care for fragile items to ensure they reach their destination intact and undamaged.

Do you offer customized contract logistics solutions for businesses with specific requirements?

Absolutely, we work closely with clients to tailor logistics solutions that meet their unique business needs effectively.

What security measures are in place at your warehousing facilities?

Our warehouses are equipped with advanced security systems and protocols to safeguard stored goods from theft or damage.

How can I get started with utilizing your warehousing & storage services?

Simply reach out to our team, and we will assist you in determining the best storage solution for your inventory management needs.

Do you offer expedited same-day delivery services?

Yes, we offer same-day delivery options to ensure your urgent shipments reach their destination promptly and reliably.

Do you provide overnight delivery options for businesses operating outside regular hours?

Yes, our night delivery service caters to businesses with operations beyond standard working hours, ensuring deliveries are made promptly and efficiently.

Can you handle transportation for large-scale events and exhibitions?

Absolutely, our event transport services are tailored to meet the unique logistical needs of events and exhibitions, ensuring seamless transportation of equipment, materials, and goods.

What is ADR transport, and do you offer it?

ADR transport refers to the transportation of dangerous goods. Yes, we are equipped and certified to handle ADR transport, ensuring compliance with all safety regulations.

What contract logistics solutions do you offer for businesses requiring ongoing logistical support?

Our contract logistics services encompass a range of tailored solutions including warehousing, distribution, inventory management, and supply chain optimization to meet the specific needs of your business.

How do I request a quote for your logistics services?

You can easily request a quote by clicking on the “Request a quote” button on our website or by contacting our customer service team via phone or email. We’ll work with you to understand your requirements and provide a competitive quote tailored to your needs.

What measures do you have in place to ensure the safety and integrity of transported goods?

We adhere to strict quality control standards and employ best practices in packaging, handling, and transportation to ensure the safety and integrity of all goods entrusted to us throughout the logistics process.